1. No Physical Shipping
HexaflowLabs sells digital products and online software access. No physical goods are shipped, and no courier or postal delivery applies.
2. Digital Delivery
Access instructions, product access, downloads, SaaS workspace access, or onboarding details are delivered online through email, account access, checkout confirmation, dashboard access, or direct support communication.
3. Delivery Timeline
Most digital product access is provided immediately or shortly after successful payment and account verification. Some implementation or done-for-you services may require manual review, intake, scheduling, or scope confirmation before delivery begins.
4. Incorrect Email or Access Issue
If a customer enters an incorrect email address, does not receive access details, or cannot open a purchased product, they should contact support with the payment email, order date, and product name.
5. Service Delivery
For service-based or done-for-you work, delivery scope, milestones, and communication method may be confirmed separately based on the selected offer and customer-provided project details.
Contact HexaflowLabs
For digital delivery or access help, email support@hexaflowlabs.com or call +91 9369251025.